1. Introduction

Masofit ("we", "us", "our"), a brand of Naadnia Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit masofit.com or submit enquiries through our website.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

Contact details: name, company name, email address, phone number, country, city/state
Enquiry information: product requirements, quantities, technical specifications, messages, and uploaded files (drawings, BOMs, datasheets)
Dealer/distributor applications: business details, territory information, and trade references

2.2 Automatically Collected Information

IP address, browser type, device information, and operating system
Pages visited, time spent, and referral sources
Cookie data (see our Cookie Policy)

3. How We Use Your Information

We use collected information to:

Respond to product enquiries, RFQs, and technical support requests
Provide quotations and commercial proposals
Process distributor/dealer applications
Improve our website, products, and customer experience
Send relevant business communications (with your consent where required)
Comply with legal obligations and prevent fraud

4. Legal Basis for Processing (where applicable)

We process personal data based on: (a) your consent; (b) performance of a contract or pre-contractual steps; (c) legitimate business interests; and (d) legal compliance.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

Naadnia Group affiliates for business operations
Authorized distributors when you request local support
Service providers (hosting, email, analytics) under confidentiality agreements
Legal authorities when required by law

6. Data Retention

Enquiry and commercial correspondence is retained for up to 7 years for business and legal purposes, unless a shorter period is required by law or you request deletion where applicable.

7. Data Security

We implement appropriate technical and organizational measures including encryption in transit (HTTPS), access controls, and secure server infrastructure. No method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, or object to processing of your personal data. Contact us at privacy@masofit.com to exercise these rights.

9. International Transfers

Your information may be processed in India or other countries where Naadnia Group operates. We ensure appropriate safeguards for cross-border transfers.

10. Children's Privacy

Our website is intended for business users (B2B). We do not knowingly collect information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect changes. Continued use constitutes acceptance.

12. Contact Us

Masofit — Naadnia Group
Email: privacy@masofit.com
Phone: +91 98765 43210
Address: Industrial Area, Phase II, Rajkot, Gujarat 360002, India